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Frequently Asked Questions

Find quick answers to common questions about our AI chatbot platform

How does the AI chatbot work?

Our AI chatbot uses advanced natural language processing and machine learning to understand and respond to user queries. It can handle complex conversations, provide accurate information, and learn from interactions to improve over time.

What types of documents can I upload?

We support various document formats including PDF, Word documents, text files, HTML content, and Markdown files. The system will process and index these documents to make them available for the chatbot to reference.

How secure is my data?

We take security seriously. All data is encrypted in transit and at rest. We're HIPAA compliant for healthcare applications and follow industry best practices for data protection. Each tenant's data is isolated and protected.

Can I customize the chatbot's appearance?

Yes! You can customize the chatbot's appearance, including colors, position, welcome message, and more. You can also customize the tone and personality to match your brand voice.

What AI models do you support?

We support multiple AI models including OpenAI's GPT models, Anthropic's Claude, and Groq. You can choose the model that best fits your needs and switch between them as needed.

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