Free
- 100 chats a month
- Website chat widget
- 10 documents, 100 FAQ entries
No fees per answer. No fees per seat. Start free, and move up only when your customers ask more.
Each plan includes everything on the step below it. You only pay for the next thing you need.
Plans change how much it answers and where. They don't take away the things that make the answers good.
Busy month? Your price stays the same. You'll always know the bill before it arrives.
Swipe the table to see every plan.
| Feature | Free$0 | Starter$20/mo | Growth$45/mo | Pro$80/mo | EnterpriseCustom |
|---|---|---|---|---|---|
| Usage | |||||
| Chats a month | 100 | 500 | 1,000 | 3,000 | Unlimited |
| Documents | 10 | 20 | 30 | 50 | Unlimited |
| FAQ entries | 100 | 200 | 500 | 1,000 | Unlimited |
| File storage | 50 MB | 500 MB | 1 GB | 2 GB | 10 GB |
| Channels | |||||
| Website widget | |||||
| Telegram bot | – | ||||
| Discord bot | – | – | |||
| Web3 features | – | – | – | ||
| Team and brand | |||||
| Team seats | 1 | 1 | 2 | 3 | 10+ |
| Remove "Powered by" badge | – | – | |||
Prices in US dollars. New accounts get 30 days of Pro free, no card needed.
Running an agency? See partner pricing.
There is a Free plan, then flat monthly plans from $20. You pay the same each month whether it answers 10 questions or your full allowance. No fees per answer and no fees per seat.
One question your agent answers, on any channel. A visitor who asks three questions uses three chats.
We email you when you have used 80% of your chats. If you reach the limit, the agent stops answering until your chats reset next month or you upgrade. There are no surprise overage charges.
Yes. Every new account gets 30 days of Pro free, with every channel and no card. After that you stay on the Free plan unless you choose a paid one.
Yes. Cancel from your billing page and you keep your plan until the end of the period you paid for. There is no contract.
Yes. Move up or down from your dashboard whenever you need to.
Through your Shopify bill, on the same plans. Shopify handles the charge, so there is nothing to set up with us.
US dollars. Paid plans are billed monthly through Stripe.
Yes. Agencies that look after several clients can join the partner program for partner pricing.
100 chats a month on the Free plan, no card. Upgrade the day you need more.