Every question it can't answer becomes the next thing it knows.

Most chatbot dashboards show you charts. Develia shows you what your customers asked that it couldn't answer, writes the missing answer, and puts it live when you approve it.

On every plan, including Free.
Questions it couldn't answerThis week
"Is there a student discount?" Asked 14 times
Topic: Pricing · Website, Telegram
Draft by Develia Yes. Students get 15% off with a valid student email. Sign up with it and the discount applies at checkout.
Approve and go live Edit
Approved answers work on every channel straight away.

The loop that makes it smarter every week.

  1. 1 Asked A customer asks something your docs don't cover.
  2. 2 Logged Develia says so, hands off, and logs the question. Repeats are grouped and counted.
  3. 3 Drafted Develia writes a draft answer for the questions asked most.
  4. 4 Approved You edit or approve it. Nothing goes live without you.
  5. 5 Answered It is added to your knowledge and answered on every channel from then on.

Three numbers, not thirty charts.

Your dashboard leads with the numbers that tell you whether customers are getting real answers.

92% Answered from your docs How many replies came from your own knowledge, across your website, Discord and Telegram.
78% Gaps closed Of the questions it couldn't answer this month, how many you have already fixed.
14 Open gaps Questions still waiting for an answer, sorted by how often they are asked.
Example numbers. Yours fill in from real conversations once you're live.

A thumbs-down points to the document that caused it.

Every answer can be rated. When the same question keeps getting a thumbs-down, Develia turns it into a gap, shows which document the bad answers came from, and drafts a better one.

Rated not helpfulLast 30 days
"Can I return a sale item?"Mon
"Can I return a sale item?"Wed
"Can I return a sale item?"Fri
Now a gap to fix3 thumbs-down Answers came from returns-policy-2024.pdf Needs reviewNew draft ready
From Develia · Monday, 9:00 Your week: 23 questions I couldn't answer
Shipping 9 Returns 6 Pricing 5 Accounts 3
Asked most Do you ship to Canada?Can I return a sale item?Is there a student discount?
Review the drafts

Monday morning, in your inbox.

A short email every week: what Develia couldn't answer, grouped by topic, with the questions asked most. Fix the top three and next week's list gets shorter.

Developer teams can turn any gap into a GitHub issue in one click.

Analytics questions.

Is analytics included on every plan?

Yes. The list of questions it couldn't answer, the AI drafts and the weekly email are on every plan, including Free.

Do I have to tag or sort conversations?

No. Every question is logged on its own, and the ones it couldn't answer are grouped by topic and counted for you.

Can Develia write the missing answers?

Yes. It drafts answers for the questions asked most. You edit or approve each one, and nothing goes live until you do.

What happens when customers rate an answer badly?

When the same question gets several thumbs-down, it becomes a gap with the documents behind the bad answer, so you can fix the source, not just the reply.

Which channels are counted?

Your website widget, Discord and Telegram. One set of numbers covers all of them.

How do I hear about new gaps?

A short email every Monday morning lists what Develia couldn't answer that week, grouped by topic, with the top questions.

Find out what your customers are really asking.

Go live on the free plan and get your first weekly email next Monday. No card needed.