the 5-minute walkthrough
actual timing · not marketing timing

Live in five minutes.

What actually happens between "sign up" and "your first member gets an answer". Minute by minute. No "quick start" euphemism, no glossed steps.

0:00 the timeline 5:00
sign up verify
/01
minute 1 · 0:00 → 1:00

Sign up .

Email and password. No credit card. 30-day Pro trial with every channel unlocked.

◉ what you do
  • Enter your email and set a password
  • Pick your tenant name (this becomes your dashboard URL)
  • Skip the payment step, trial starts immediately
  • Land on the dashboard
◉ what you see

Your dashboard opens. Left sidebar shows knowledge, agents, channels, analytics. No config to write.

/02
minute 2 · 1:00 → 2:00

Add knowledge .

Give the agent something to answer FROM. Any format, any source. Most first-time users add three sources.

◉ what you do
  • Upload a PDF (your FAQ, rules, or policy document)
  • Paste a URL to crawl (your homepage, docs, or product pages)
  • Or write directly (short server rules, roles, resources)
  • Wait 20 to 45 seconds for processing to complete
◉ what you see

Sources list fills in. Each shows word count, chunk count, and last-updated stamp. Green tick when ready.

/03
minute 3 · 2:00 → 3:00

Test in the playground .

Before deploying anywhere, prove it works. The playground is a chat window that talks to your agent using the knowledge you just uploaded.

◉ what you do
  • Ask a real question your members would ask
  • Check the answer for tone, accuracy, and citation
  • If wrong, open the source it cited and fix the source
  • Ask two more questions to feel the pattern
◉ what you see

Answers stream in under two seconds. Every reply carries a source link. If tone drifts, tune it in the agent settings panel.

/04
minute 4 · 3:00 → 4:00

Install on your channel .

One channel is enough to start. Pick the one your audience already uses. You can add the rest later.

◉ what you do
  • Website: copy the script tag, paste before closing body tag
  • Shopify: paste the script into theme.liquid
  • WordPress: install the plugin from wordpress.org, paste your API key
  • Discord or Telegram: click the install link, choose the server
◉ what you see

The widget appears on your site immediately. In Discord and Telegram, the bot joins and posts a "ready" message in whatever channel you specified.

/05
minute 5 · 4:00 → 5:00

Verify + share .

Ask the agent one question from a fresh browser tab or a spare Discord account. Watch it answer. Invite your team to the dashboard.

◉ what you do
  • Open your site in a private window, click the widget
  • Ask the same question you tested in the playground
  • Verify it answers correctly in production, not just staging
  • Invite teammates from Settings → Team
◉ what you see

The agent is answering real traffic. Analytics starts logging every question. Your first "gap" (a question it couldn't answer well) surfaces within a day.

/06
when it takes longer than 5 minutes

Honest about the edge cases.

Your knowledge is scattered across 50 docs.

Add 15 minutes to consolidate. Or start with your top 3 and add the rest over the first week.

Your site has aggressive bot protection.

Cloudflare, Vercel edge, custom challenges. Crawler handles most. Rare cases need a sitemap paste instead. Add 5 minutes.

You want token-gating on Discord.

Add 5 minutes for wallet-verification setup: pick chain, set threshold, save. The bot handles the /verify command.

You want the tone tuned before going live.

Add 10 minutes to test in the playground, adjust the system prompt, and re-test. Worth doing on high-visibility deployments.

/07
your first week after go-live

Five minutes gets it live. Week one gets it sharp.

The first week is where you turn a working agent into a great one. What to watch, what to tune, what to leave alone.

◉ day 1

Watch every conversation

Open the analytics feed and scroll through every question asked. Look for tone drift, wrong answers, unanswered questions. Do not intervene yet.

what to track

total questions asked

◉ day 2 to 3

Fix the top 3 wrong answers

Open each wrong answer, click through to the source it cited. Fix the source doc (add missing info, correct outdated info). Re-test the question. This is where the compound value starts.

what to track

source docs edited

◉ day 4 to 5

Add the missing knowledge

Analytics surfaces questions the agent could not answer well. That list is a shopping list. Write short docs for the top 5 gaps, upload them, watch the confidence scores climb.

what to track

new knowledge sources added

◉ day 6 to 7

Tune tone and set escalation rules

Now you know how members actually phrase questions, tune the system prompt to match your voice. Set escalation triggers for questions you'd rather a human handle (billing, refunds, edge cases).

what to track

escalation triggers configured

/08
before you click start free

No. 30-day Pro trial with every channel unlocked. Card required only when you decide to keep paid features on day 31, and you get a reminder email before that so nothing charges unexpectedly.

Bring what you have. Upload the PDFs directly. Paste the Notion or Google Doc URLs (or export as PDF/HTML). We handle mixed formats. Cleaning up is optional and can happen after go-live once you see what actually gets asked.

Analytics flags every low-confidence answer automatically. Weekly summary email surfaces the top 10 questions with weak answers so you can fix the source docs. You do not need to babysit.

You configure escalation triggers for sensitive question categories. Those questions never get an auto-answer. They route to a human via email, Discord ping, or your existing support desk. Safe by default.

Yes. The playground (minute 3) is a private test environment. Ask it anything before you install. You can also install on a staging URL first if you want to run it live but hidden before flipping it on for real traffic.

Yes. Every plan includes email support. Founder-tier response times on paid plans. If you break something on day 1, we'll help you unbreak it same day.

Start the timer.

30-day free trial with every channel unlocked. No card. Cancel anytime.

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